Radio frequency (RF) meters will be installed to replace existing outdated and obsolete meters, approximately 6,936 meters. The new meters will provide more accurate and reliable water measurement for billing.
An Advanced Metering Infrastructure (AMI) system will be installed to automatically collect and transmit data from new RF meters to the Water Department. This will streamline meter data collection and allow leaks in customer service lines to be detected more quickly than currently possible. Hourly meter data will be available, via an online portal, to the Water Department staff and customers.
The outsourcing of water meter installation will shorten the installation period from 2 years to 6 months.